Privacy Policy

At Tayyib Foundation we are committed to protecting your privacy. This statement describes how Tayyib Foundation collects and uses personal information about people who visit our websites. The terms of this statement may change, so please check it from time to time.

If you have any queries about this privacy statement please contact the Data Protection Coordinator at the Legal Department, 580 Berridge Road West, Nottingham, NG7 5LF, United Kingdom or email contact@tayyibfoundation.org.uk.

How do we collect information?

We obtain personal information from you when you enquire about our activities, register with us, make a donation to us, ask a question about our organisation or otherwise provide us with personal information. We may also receive information about you from third parties, for example from our service providers or from a friend who wants to tell you about our websites or the fundraising activities we carry out.

How do we use this information?

We will use your personal information:

to provide you with the services, products or information you have requested;

to create an account for you if you register with us;

for administration purposes;

to further our charitable aims, including for fundraising activities.

As part of this, we may analyse the personal information we collect to create a profile of your interests and preferences so that we can contact you in the most appropriate way and with the most relevant information. Where relevant, we may also assess your personal information for the purposes of fraud and credit risk reduction.

If you enter your contact details in one of our online registration forms, we may use this information to contact you even if you don’t “send” or “submit” the form. We will only do this to see if we can help with any problems you might be experiencing with the form or with our websites.

We may need to share your information with our service providers, associated organisations and agents for the purposes described above.

Your personal information and details of the enquiries received are stored on a secure database. If for any reason you wish to have your personal details removed our records, please contact Tayyib Foundation.

If you send feedback to the our team, the feedback will be noted and your contact details stored in accordance with our data destruction policy. If you have sent a complaint to the site, the correspondence will be kept securely in a complaints file for a maximum of one year, in case we need to refer back to it.

Your choices

You have a choice about whether you want to receive information about our progress and fundraising activities. We will not use your personal information for marketing purposes if you have indicated that you do not wish to be contacted.

Donation Policy

Once you have completed the payment, a receipt for your donation will be sent to your email address. You should receive this email within seconds of completing payment, but sometimes this can take up to 20 minutes. Once our accounts department have verified the donation, a more detailed receipt and associated information may be sent to you.

Refund Policy

We offer a no quibble 30 day refund policy. If you are not happy with your donation for whatever reason, you may request a refund of your payment by sending an email to contact@tayyibfoundation.org.uk. So that we may locate your record, be sure to provide your Donor Id and/or Name & Postcode.

Under 16s

Tayyib Foundation is concerned to protect the privacy of children aged under 16. Some of our websites have specific rules about how children under 16 can take part in our events. Where appropriate we will seek consent from a parent or guardian before collecting personal information about a child aged under 16.

How do we protect personal information?

All of our online forms are protected by encryption. We also use a secure server when you make a donation or payment via our websites. We take appropriate measures to ensure that the personal information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Will we disclose the information we collect to outside parties?

As indicated above, we may pass your information to our service providers, agents and associated organisations for the purpose of completing tasks and providing services to you. Where we use service providers we will make sure there are appropriate controls in place.

We may also need to disclose your information if required by law (for example to government bodies and law enforcement agencies) or if we have your permission to do so.

We will not sell any information about your web browsing activity.

Your consent

By providing us with your personal data, including sensitive personal data such as on your preferences, you consent to the collection and use of this information in accordance with the purposes described above and this privacy statement.

You also consent to our transferring your information to countries or jurisdictions outside the UK if necessary for the above purposes. These countries may not provide the same level of data protection as the UK. If we do make such a transfer, we will, if appropriate, put appropriate controls in place to ensure your information is protected.

Right of access

If you have created an account with us, you can sign into your account to access and update your information.

You have the right to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected. If you wish to exercise these rights, contact us at Tayyib Foundation, Unit 14, Salisbury Square, Salisbury Street, Radford, Nottingham, NG7 2AB United Kingdom or email contact@tayyibfoundation.org.uk

Links

Our websites may include links to websites run by other organisations. Tayyib Foundation is not responsible for the privacy practices of these other websites so you should read their privacy policies carefully.

Changes

If your personal details change, please help us to keep your information up to date by notifying us at the above address.

We may change the terms of this privacy statement from time to time. If we do so, we will post the changes here so please check from time to time. By continuing to use our websites you will be deemed to have accepted such changes.